Shipping policy

• We offer free & fast delivery, as standard, across mainland UK (excluding Northern Ireland) on all in-stock items.
• Orders are processed and delivered, Monday to Friday (excluding UK national bank holidays). 
• Multi-item or bundle orders may be shipped separately, and delivery at the same time cannot be guaranteed. 
• We use a variety of specialist in-house & 3rd party couriers, depending on the items ordered. Tracking information is usually provided via SMS/email however some of our smaller couriers are unable to provide customer facing updates. We apologise for any inconvenience. If you are unsure, please feel free to contact us here.

Next-Day Delivery - FREE

• Free on all in-stock items with no minimum spend
• Order by 1pm, Monday to Friday, for delivery the next working day
• Orders placed after 1pm are dispatched the next working day. For example: order by 1pm on Monday for delivery on Tuesday; order after 1pm on Monday for delivery on Wednesday; order after 1pm on Friday or at the weekend for delivery on Tuesday.
• All deliveries are made kerbside only. We do not offer room-of-choice delivery or installation services at this time. 

Need some help?

If you have any questions regarding your delivery or want to track your order, please contact our Customer Service team here.